Patient Satisfaction Survey


Results Summary
1. What procedure did you have done?
Response
Percent		Response
Total
Sclerotherapy x 0.00% 0
Venous Laser Ablation x 100.00% 5
Pearl x 0.00% 0
Titan x 0.00% 0
IPL/Genesis x 0.00% 0
Hair Removal x 0.00% 0
Total Respondents : 5

2. Was the receptionist warm and courteous?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 6
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 6

3. Was appointment time accommodating to your needs?
Response
Percent		Response
Total
(5)Very Satisfied x 80.00% 4
(4)Satisfied x 20.00% 1
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 5

4. Were office staff welcoming and caring?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 5
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 5

5. Were you seen reasonably on time?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 5
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 5

6. Did the Doctor seem caring and attentive?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 5
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 5

7. Was the problem explained adequately? Were all of your questions answered?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 5
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 5

8. Did you have a good understanding of the procedure and post procedural care?
Response
Percent		Response
Total
(5)Very Satisfied x 66.67% 2
(4)Satisfied x 33.33% 1
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 3

9. Was the office environment and care professional?
Response
Percent		Response
Total
(5)Very Satisfied x 100.00% 3
(4)Satisfied x 0.00% 0
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 3

10. Were you satisfied with your results?
Response
Percent		Response
Total
(5)Very Satisfied x 66.67% 2
(4)Satisfied x 33.33% 1
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 3

11. Would you recommend Renaissance Laser and Vein Institute to a friend?
Response
Percent		Response
Total
(5)Very Satisfied x 66.67% 2
(4)Satisfied x 33.33% 1
(3)Neutral x 0.00% 0
(2)Dissatisfied x 0.00% 0
(1)Very Dissatisfied x 0.00% 0
Total Respondents : 3

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Renaissance Laser & Vein Institute

2100 Lynn Road, Suite 100
Thousand Oaks, CA 91360
Ph. 805-496-4242
click here to view map

16255 Ventura Boulevard, Suite 910
Encino, CA 91436
Ph. 818-990-7400
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